Privacy Policy
Last updated: September 2026
1. Information We Collect
We collect information you provide when creating an account (name, email, password), booking tickets (event and ticket preferences), and communicating with us. We also collect usage data to improve the platform experience.
2. How We Use Your Information
Your information is used to process bookings and payments, send booking confirmations and QR codes, communicate event updates, and improve our services. We do not sell your personal data to third parties.
3. Payment Data
Payments are handled by Stripe. Eventora does not store credit or debit card information. Stripe's privacy policy governs how your payment data is processed.
4. Data Retention
We retain your account and booking data for as long as your account is active or as required by law. You may request deletion of your account and associated data by contacting us.
5. Cookies
We use cookies to maintain your session and authentication state. These are essential for the platform to function correctly and cannot be disabled while using the service.
6. Third-Party Services
Eventora integrates with Stripe for payment processing. These services have their own privacy policies and we encourage you to review them.
7. Your Rights
You have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at privacy@eventora.com.
8. Changes to This Policy
We may update this privacy policy periodically. We will notify you of significant changes via email or a notice on the platform.