Terms of Service
Last updated: September 2026
1. Acceptance of Terms
By accessing or using Eventora, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our platform.
2. Use of the Platform
Eventora is an event ticketing platform that allows users to discover events, purchase tickets, and manage bookings. Organizers may create and manage events subject to approval. You agree not to misuse the platform or attempt to circumvent any security measures.
3. Ticket Purchases
All ticket purchases are final unless a refund is requested within the eligible window. Full refunds are available up to 7 days before the event. Partial (50%) refunds are available between 3–6 days before the event. No refunds are issued within 3 days of the event.
4. Organizer Responsibilities
Event organizers are solely responsible for the accuracy of event details, venue arrangements, and delivery of the event experience. Eventora is not liable for event cancellations, changes, or quality disputes.
5. Payments
Payments are processed securely through Stripe. Eventora does not store your payment card details. All prices are listed in Egyptian Pounds (EGP).
6. Account Security
You are responsible for maintaining the confidentiality of your account credentials. Please notify us immediately if you suspect unauthorized access to your account.
7. Changes to Terms
We may update these terms from time to time. Continued use of the platform after changes constitutes acceptance of the updated terms.
8. Contact
For questions about these terms, please contact us at support@eventora.com.